Our Patient Experience Promise

RWJBarnabas Health's goal is to deliver high quality, compassionate, family-centered-care. Our patient's come first, and we are committed to ensuring each patient experiences superior service.

Everyone of our employees, no matter their title or job description, plays a role in shaping and enhancing our patient's experiences. We expect all of our staff to do what is in the best interest of our patients and their families every day, in every moment.

At RWJBarnabas Health, we always have time for our patients and we work together as a team to care for all aspects of their needs.

We are privileged that you have chosen RWJBarnabas Health for your health and wellness needs and pledge to provide the highest quality of care in an empathetic, kind and respectful manner.

To share your patient experience with us, or to recognize a team member or department for providing exceptional service while you were with us, please contact:

Clara Maass Medical Center

Our Patient Experience Department at 973-450-2177

Community Medical Center

Our Patient Satisfaction Department at 732-557-8078

Jersey City Medical Center

Our Patient Satisfaction Department at 201-915-2041

Monmouth Medical Center Southern Campus

Our Patient Satisfaction Department at 732-886-4600

Monmouth Medical Center

Our Patient Satisfaction Department at 732-923-6695

Newark Beth Israel Medical Center

Our Patient Satisfaction Department at 973-926-7180

Saint Barnabas Medical Center

Our Service Excellence Department at 973-322-5459

Barnabas Health Behavioral Health Center

Our Patient Satisfaction Department at 732-914-3805

Barnabas Health Outpatient Center

Our Patient Satisfaction Department at 973-322-7292