RWJBarnabas Health wants to provide the most comfortable and soothing environment
that we can. We understand that a hospital stay can be stressful on patients
and their loved ones, and we hope to make your stay as pleasant as possible.
Our nursing staff has a widespread reputation for excellence in patient
care. Our nurses and staff will make every effort to familiarize you with
your accommodations, with your comfort and safety being their top priority.
Please notify your nurse or call our patient satisfaction department for
any services or assistance you need.
Your Health Care Team
Your health care team includes medical staff, nursing staff, support staff
and services, and volunteers. Our award-winning team of nationally recognized
doctors and surgeons combines experience with innovating treatment and
diagnostic technologies to bring you state-of-the-art care throughout
our system. Our nurses and staff strive to bring you compassionate and
skilled care every step of the way.
Your health care team should introduce themselves when they enter your
room and explain their role in your care. In addition, all staff are required
to wear photo identification badges. As part of our Patient Safety Initiatives,
please expect that our team members will be checking your identification
bracelet often and asking you to state your name so that your identity
can be verified.
The Food and Nutrition Department continually provides you with quality
meals and service during your stay. Proper nutrition is an integral part
of your recuperation and your well-being. All meals are carefully planned
to be nourishing and appetizing. Keep in mind that your physician determines
your diet prescription, and your diet may change during your stay due
to changes in your condition or in preparation for tests or procedures.
Our dietitians will be happy to provide you with guidelines regarding
your special diet or discuss nutrition questions that you may have. To
assist you with your daily breakfast, lunch and dinner selections, you
will be visited by a Food Services Representative. This representative
will discuss your daily menu choices and place your meal order for you.
Kosher menus are available.
Phone and Television Services
Phone and television services and procedures may vary by facility. These
services may incur additional charges. See your facility's
Patient Guide for specific information, or ask our staff for assistance when you arrive
in your room.
Cellular Phones and Cameras
As part of our continuing efforts to maintain patient privacy and confidentiality,
while promoting a healing, soothing environment, the use of cellular phones
and cameras is strictly prohibited in patient care areas. However, we
understand that patients and visitors want to stay in touch with loved
ones. Generally, cellular phones may be used in the main or outpatient
lobby, snack bar, waiting rooms, and some patient rooms. Hospital policies
on cellular phone use may vary by facility.
Internet Access is available at many of our facilities in certain areas.
See your facility's
Patient Guide for specific information, or ask our staff for assistance when you arrive.
Tobacco and Smoke Free Campuses
Our hospitals are tobacco and smoke free. This means that smoking and the
use of all tobacco products are prohibited inside all buildings and anywhere
on the grounds throughout the campus. Smoking is not permitted in any
of our entryways, sidewalks, parking areas and is also restricted inside
your own car while on hospital grounds. Smoking is one of the top four
causes of death. By maintaining a tobacco and smoke free environment,
we are discouraging the use of tobacco products, eliminating secondhand
smoke in our environment. As a patient, you can receive nicotine replacement
therapy with a prescription from your physician. Please be sure to speak
to your nurse or doctor for more information.