About Our EMS

Our EMS Quarters

The Jersey City Medical Center EMS Department is located at 415 Montgomery Street in Jersey City, New Jersey. Our approximately 22,000 square foot space was customized to fit the needs of our department. Our Headquarters is home to our Operations, Education, Billing, and Fleet Services Divisions. Our Communications Division is located within the Jersey City Medical Center at 355 Grand Street in Jersey City, New Jersey.

EMS Entry Way EMS Headquarters

Strategic Planning

Our strategic planning process began in 2007 with a goal to produce a realistic plan that would serve the stakeholders needs. Participation was solicited from all levels of the organization as we moved through the steps of the process. The steps included reviewing our department mission, vision, and values; performing a SWOT analysis; establishing strategic focus areas; establishing key goals for each focus area; developing objectives to achieve each goal; establishing a timeline and lead division for each objective; conducting a final review; and publishing the strategic plan.

The key to success is to continuously monitor the progress. We created a reporting dashboard to monitor key objectives and key performance indicators (KPIs). We meet regularly to review our performance, therefore, a constant focus is maintained on our goals and KPIs. The process allowed us to look at where we started, where we are today and where we plan to be in the future.

Leadership Training Program

Leadership Retreat 2008Jersey City Medical Center EMS believes that Leadership is the key to success. As such, we have implemented one of the most comprehensive EMS Leadership programs in the nation.

Every year, all of our 35 Supervisors, Chiefs, and the Management Team participate in a 360 degree review by their subordinates, coworkers, and superiors. They are reviewed on all aspects of leadership, and their approach to the 5 practices of exemplary leadership. Each supervisor receives a copy of the review while participating in our annual 2-day leadership retreat. During the retreat all participants become involved in leadership development, team building, and mentoring. They walk away from the weekend with a comprehensive plan of action, and work through the year with their hand-picked “leadership coach.” After the retreat, the attendees participate in quarterly leadership seminars taught by the world-renowned Dr. Frank Mineo. At the close of the year, the cycle begins again as we attempt to foster and develop new leaders in our agency and throughout the industry.

At Jersey City Medical Center EMS, we believe in the 5 practices of exemplary leadership:

  1. Model the Way
  2. Inspire a Shared Vision
  3. Challenge the Process
  4. Enable Others to Act
  5. Encourage the Heart

We strive day in and day out to live out these practices in all aspects of our organization from the bottom to the top.

Leadership Training Program

Physician Involvement

JCMC EMS is a hospital based EMS system serving the communities of Jersey City & Hudson County. As a hospital based EMS system our focus is on quality patient care. Our department has a high degree of accessibility and interaction with the medical staff of the Jersey City Medical Center. The JCMC Physicians inservice our staff on the latest advances in medicine including Trauma, Cardiology and Emergency Medicine.

Medical Director

Dr. Cheng-Teng Wang is the Medical Director for Jersey City Medical Center’s EMS Department, Jersey City Medical Center / Hudson County Community College Paramedic Science Program, Jersey City Medical Center EMT-B Training Center, and US Park Police EMS – Statue of Liberty / Ellis Island. He is the Assistant Director of Jersey City Medical Center’s Emergency Department and an Assistant Professor and Clinical Instructor for Mt. Sinai School of Medicine. Dr. Cheng-Teng Wang is the Chair of the New Jersey MICU Advisory Council Subcommittee on standing orders that recommends changes to the Commissioner of Health. Jersey City Medical Center EMS is lucky to have a Medical Director that is involved in our agency and is well versed on the procedures and protocols. He presents case studies and current topics at our quarterly staff training sessions, performs annual ALS skills competencies, teaches International Trauma Life Support, Advanced Cardiac Life Support, Advanced Cardiac LifePhysician InvolvementSupport Experienced Provider, and Pediatric Advanced Life Support classes. Dr. Cheng-Teng Wang also chairs our Quality Assurance / Performance Improvement Committee. Dr. Cheng-Teng Wang rides on EMS units in the field and interacts with the crews on a daily basis in the Emergency Department. Dr. Cheng-Teng Wang has completed the EMS Medical Directors Course and regularly attends and speaks at national EMS conferences.

JCMC EMS serves as the EMS training site for the Emergency Medicine Residents from Mt. Sinai School of Medicine, New York, NY. The residents complete a two week rotation with JCMC EMS including shifts with our Tour Chief, Dispatch Center, ALS Units, BLS Units and giving Medical Command with our Medical Command Physicians.

Medical Command

Medical Command Physicians are available 24 hours a day, 7 days a week. They are board certified (or eligible) in Emergency Medicine and can be contacted via phone or radio. According to NJ EMS regulation 8:41 Advanced Life Support, paramedics are required to have on-line medical command for every patient that they treat.

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