Before joining Barnabas Health Home Care, Lorry Coppola-Lewis worked as a unit secretary in the Emergency Department at Community Medical Center in Toms River, N.J. for five years. Her ability to multitask in a fast-paced environment made her a natural fit for Barnabas Health Home Care, where, as team secretary for the past two years, she oversees home health aides and nurses and acts as point-person for Home Care inquiries.
"My daily responsibilities vary and can change at any moment of the day," says Lorry, who serves as the "right-hand" for Home Care's Assistant Director and Team Leader Deborah Argenio.
Often, Lorry is the first point of contact when calling the Toms River office, so she plays an active role in customer service. "I'm the person who greets patients, family members, doctors' offices, labs, supply companies, nurses, Home Health Agency contacts and team leaders call, so I have to be able to field the calls appropriately so we can address each inquiry accurately and in a timely fashion," says Lorry.
Lorry's role at Barnabas Health Home Care includes overseeing the nurses' schedules and providing them with the necessary materials and background information to properly care for patients, as well as completing patient charts after nurses' visits to comply with Medicare regulations. "I'm in constant contact with my team's nurses, whether it be by phone or by text, to make sure they have what they need when they need it," says Lorry. "I really enjoy working with my team of nurses, and while my job can be challenging at times, it's also very rewarding."
When Lorry isn't busy managing the schedules of her team of Barnabas Health Home Care nurses, she's managing the hectic schedules of her sons' athletic activities. She enjoys spending time with her husband and two sons – from running to and from practices and sporting events to going to the beach and on vacation to taking walks and riding bikes together.
"Although it can be tiring, I love every minute. My family is very important to me," says Lorry, who knows firsthand the value of the service provided by Barnabas Health Home Care and Hospice – part of why she finds her work so rewarding. "My father is terminally ill and is on hospice. They have done and continue to do so much for our family. I don't know how we would have been able to cope without the help and support of such wonderful, caring people."
Lorry earned an associate degree's in business administration from Brookdale Community College in Middletown, N.J. A native of Long Branch, N.J. who attended Long Branch High School, Lorry resides in Ocean County, N.J.