Section: Clara Maass Medical Center News

Clara Maass Medical Center Asks Patients to Write What Makes their Doctors Great

03/19/2014

Clara Maass Medical Center (CMMC)’s patients think their doctors are great! And each year, patients and their families are invited to write about what makes their doctors extraordinary – from showing compassion, offering a second opinion, or patiently taking the time to explain medical procedures.

This year, patients and their families are once again invited to share their personal stories about what sets their doctor apart by participating in the “Dear Doctor” campaign.

Last year, a patient named Kathy wrote about her doctor, Frank Femino, MD, Medical Director of the Joint and Spine Institute at CMMC, “Thanks to Dr. Femino, I am back to doing everything I enjoy, especially keeping up with my grandchildren ages five and two. Family and friends are surprised and happy to see me walking normally. In addition to his expertise, Dr. Femino is a warm, caring and down to earth person.”

Cynthia wrote about Andrea Barbier, DO, an internal medicine physician at Clara Maass, “‘Dr. B’ is a pro-active doctor, who takes the time to listen and leaves no stone unturned. She diagnosed my mom’s kidney cancer and put her in touch with a specialist and today, 15 years later, at the age of 82, my mom is doing great.”

“The Dear Doctor campaign is such a special event at our Medical Center,” said Frank Mazzarella, M.D., Chief Medical Officer at CMMC. “It allows us to hear feedback from our patients and their families and gives us a chance to recognize doctors who are going above and beyond to make sure their patients are having the best experience possible.”

“Doctors are delighted to hear from their patients and it reinforces what we already know – that we have the best Medical Staff in the state of New Jersey,” said Mary Ellen Clyne, Ph.D., President and Chief Executive Officer of Clara Maass Medical Center.

The deadline for letters about Clara Maass doctors has been extended until Monday, March 24, 2014. Selected letters will be displayed in the upper lobby of the Medical Center and at a special event honoring the CMMC doctors.

All letters should include the sender’s name, phone number and address so that person can be contacted.

To send a letter, email: deardoctor@barnabashealth.org or mail to:

Dear Doctor, Clara Maass Medical Center, 1 Clara Maass Drive, Belleville, NJ, 07109.

Clara Maass continues to set the standard for delivering quality care. In 2013, Becker’s Hospital Review named it one of “100 Hospitals with Great Heart Programs.” It also received its third consecutive Grade “A” score in Hospital Safety by the Leapfrog Group. HealthGrades awarded Clara Maass its third consecutive Patient Safety Excellence Award™ as well as an Emergency Medicine Excellence Award. Clara Maass Medical Center has been recognized by The Joint Commission, the leading accreditor of health care organizations in America, as a Top Performer on Key Quality Measures® for 2012 – the Medical Center’s third year in a row to receive this designation. The Medical Center is ranked among the 50 Best Regional Hospitals in the New York Metro Area by U.S. News & World Report. Thomson Reuters named Clara Maass among the top 100 hospitals nationwide in 2012, one of only three hospitals in New Jersey to attain the distinction. In addition, Clara Maass won the Thomson Reuters Everest Award, one of 12 hospitals in the United States to do so. It is ranked top in the state for the treatment of Congestive Heart Failure and Heart Attacks by the New Jersey State Department of Health and Senior Services.

Located in Belleville, NJ, Clara Maass Medical Center, a Barnabas Health facility, provides a complete continuum of care to residents of northern New Jersey. Clara Maass’ centers and services include The Health and Wellness Center, Nuclear Medicine, The Cancer Center at Clara Maass, Adult Cardiac Services including Diagnostic Services, Cardiac Catheterization, Elective and Emergency Angioplasty and Rehabilitation, The Pain Management Center, The Joint & Spine Institute, a Vascular Center, Same Day Surgery, The Wound Center at Clara Maass, The Center for Sleep Disorders, The Bariatric Surgery Center, Rehabilitation Services, The Eye Surgery Center, Maternity Services and Parent Education, as well as Pediatrics. For a physician referral or more information about Clara Maass, call 1-888-724-7123 or visit www.barnabashealth.org/claramaass.

Contact: Courtney Lynch
Manager, Communications & Marketing
973-450-2989

Categories: Press Releases