Section: Jersey City Medical Center News

Jersey City Medical Center – Barnabas Health earns the state level Baldrige Quality Award

11/02/2015

JCMC earns the state level Baldrige Quality Award

Jersey City, NJ -- For the past eight years, Jersey City Medical Center has focused on its goal of being in the top 10% of all healthcare organizations in the United States. Hospital administrators, employees and the medical-dental staff have employed the rigorous Malcolm Baldrige criteria for organizational excellence in the quest to achieve this highest level of performance.

As a result of these efforts, Jersey City Medical Center, a Barnabas Health facility, has been selected to receive the Vision of Performance Excellence Award (VoPE) .

VoPE is the highest quality achievement award presented on the state level following the Malcolm Baldrige criteria for organizational excellence. Seven categories make up the award criteria: Leadership; Strategic Planning; Customer and Market Focus; Measurement Analysis and Knowledge; Workforce Focus; and, most importantly, Operations Process Management and Business Results. The hospital’s quality journey began with the submission of an application, followed by a rigorous review. During the weeklong on-site visit to Jersey City Medical Center in September 2015, ten examiners reviewed the entire organization on all shifts to validate the application.

“Jersey City Medical Center is persistent in our performance improvement efforts and we are not satisfied with just meeting expectations. Our goal is to exceed expectations at every level,” said Joseph Scott, FACHE, President and CEO. “Obtaining the Vision of Performance Excellence Award (VoPE) requires a team effort from every department, from every employee at every level, and through partnership with volunteers including our Board of Trustees as well as community organizations”.

Brenda Hall, SVP of Patient Safety and Quality Improvement, spearheaded the application process and felt the award criteria was a good fit for the Hudson County not-for-profit hospital. “Jersey City Medical Center serves as a regional referral, teaching hospital and provides the highest level of care for women and infants, trauma, and cardiac patients. The performance excellence criteria reflects leading-edge, validated management practices essential to achieve top performance and to sustain the excellence we have achieved. Our team felt pursuing this award would reflect our commitment to provide the highest and consistent level of service and to insure patient safety, quality care, satisfaction and economic stability,” said Hall.

Barnabas Health is extremely proud of this outstanding recognition. It is a tribute to the diligent attention to quality by the entire Jersey City Medical Center team" said Barry H. Ostrowsky, President and Chief Executive 0Fficer, Barnabas Health.

Robert Margulies, Esq. and Chair of the Board of Trustees added, “Jersey City Medical Center is the first and only organization to be recognized with the prestigious VoPE award on the East Coast of the United States and we look forward to consideration for the national Baldrige Award.”

The award will be presented to Jersey City Medical Center with an unveiling and celebration with staff will occur on Friday, October 30th at 9:30 AM at the entrance to the hospital.

Jersey City Medical Center earns the state level Baldrige Quality Award

Jersey City Medical Center earns the state level Baldrige Quality Award

Jersey City Medical Center earns the state level Baldrige Quality Award

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